Privacy Policy
At Coast Vacation Homes, safeguarding the privacy of our guests is our top priority. This privacy policy outlines the collection, usage, and protection of personal information.
Information Collection:
We collect personal details when guests make reservations or inquiries via our website or phone. This information includes names, contact information, payment data, and travel specifics. Guest preferences and interests might also be gathered to personalize experiences and provide tailored promotions.
Data Security:
We employ rigorous measures to prevent unauthorized access, disclosure, or misuse of guest information. These precautions involve physical, electronic, and administrative safeguards. Our employees and contractors are bound by confidentiality agreements and adhere to our data security protocols.
Data Retention:
Guest information is retained only as long as necessary for processing payments and delivering customer service.
Access to Information:
Guests can access and update their personal data by contacting us at hello@coastvh.com. Removal of personal information can also be requested.
Third-Party Sharing:
Guest data might be shared with third parties for operational purposes like payment processing or customer service. Without consent, guest information won't be shared with third parties for marketing purposes.
Opt-In:
By providing contact details, including phone numbers and email addresses, guests consent to receive reservation-related communications. These may include confirmations, updates, offers, promotions, and crucial stay information. Guests can opt-out anytime by contacting us or following provided instructions.
Compliance with Laws:
We adhere to all pertinent data protection and privacy laws, including the General Data Protection Regulation (GDPR).
Contact Us:
For queries about this policy, reach out to us at hello@coastvh.com. Any policy updates will be communicated through our website. By using our services, you agree to the collection, usage, and disclosure of your personal information as detailed in this policy.